We will patiently listen to the needs of customers, if it is the quality of the product itself and led to dissatisfaction. First of all, I sincerely apologize to the customer. We will help the customer deal with the problem as soon as possible during the agreed period.
If it is caused by human reasons, the product cannot be used normally. First of all, we want to affirm the customer's recognition of our company's products, thank the customer for their support of our products, and then explain the cause of the problem, indicating that such problems are not within our warranty scope, and then provide other solutions to the customer according to the customer's problems
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